Proactive. Results Focused. Yours.
Client specific account teams
Each client is assigned a specific Account Management Team. This team gives you concierge level service and client specific ideation paired with accurate product that is delivered on time.
Dedicated Account Managers
All of our clients have a dedicated Account Manager who acts as a first point of contact for any questions, requests, or needs. Should your Account Manager not be available, their dedicated backup will be more happy to assist you! If you have a QuickBrand Online Store with Identity Works, your Account Manager also acts as a first point of contact for your employees with any inquiries they have related to your store, the products, or individual orders.
Business Area Specialists
While we cross-train our staff extensively, it’s important to have subject matter experts. Our Business Area Specialists are a resource for our clients and Account Managers to come up with creative ideas and solutions for fulfillment, retail POP & merchandising, creative design, branding, importing, direct mail, employee and customer incentives, tradeshow booth design, SEO/SEM, social media campaigns, and more.
Your Creative Consultant will dive deep with you to understand your business, brand, culture, and strategic goals to create a personalized project/idea calendar that is used to provide you with proactive and personalized suggestions throughout the year. Our Creative Consultants also help our clients plan events and uncover solutions to solve marketing, HR, and branding challenges.
We believe strongly in the power of brainstorming and collaborative thinking. Our team uses bi-weekly ClientSpire sessions to discuss upcoming projects, share client successes, and think creatively about the challenges our customers face and how we can help solve them.